Written by Tiff | A Grief Moment
When I attended school in the 1990s, I had very little to worry about. We were cautious about kidnappers and school bullies. We were taught to just say no to drugs. Smokey Bear taught us how to put out campfires, and there might occasionally be a fight after school. But I don’t remember going to school wondering whether someone might bring a gun, or any weapon of that kind, into the building. And not once, not once, did I ever think I might lose my life simply by showing up to school.
Today, I find myself wondering what it feels like to be a child going to school in a world where school shootings have become a regular part of the public conversation.
School is supposed to be a place where children learn, develop friendships, discover who they are, make mistakes, and grow. It is a significant part of childhood and adolescence. Yet, for some children, school may also be a place where questions about their safety begin to enter their thoughts.
And this concern does not belong to children alone. Teachers, administrators, and other school staff enter these environments, too. They are expected to educate, guide, encourage, and protect children while navigating their own concerns about safety.
Abby Zwerner, a first-grade teacher at Richneck Elementary School in Newport News, Virginia, was shot by her six-year-old student in her own classroom on January 6, 2023. The incident raises difficult questions about school safety, but it also brings the issue closer to home. Here was a teacher in her classroom, doing her job and teaching young children in a place where they were supposed to be learning.
How did we get here? How did the school environment become a place where we have to consider the possibility of this kind of violence?
I also think about how our conversations about violence and children have changed. We have spent years debating the influence of violent video games on children’s behavior. But today, we also have to consider the constant stream of media coverage surrounding school violence and the access school-age children have to social media. News of a shooting can reach children almost immediately, and the images, videos, commentary, and conversations can continue long after the initial report.
What happens when children repeatedly encounter stories about violence in the very places they are expected to attend every day? How might those stories influence the way they think about their own safety? Can a child begin to fear that something similar could happen at their school, even if they have never personally experienced a school shooting?
These questions deserve our attention. Not because we can assume that media exposure affects every child in the same way, or that it causes school violence, but because we need to understand what children are taking in and how these experiences may shape their sense of safety.
What happens to a child’s sense of safety when the possibility of violence becomes part of how they understand school? What happens when fear follows them into a place where they should be able to learn, make friends, make mistakes, and simply be children?
And perhaps the question I keep coming back to is this: When children begin to fear a loss that has not occurred, what happens to them emotionally? Is this anticipatory fear, or could there be a connection to anticipatory grief? And how do we understand the emotional weight of a loss that someone fears may happen, but has not experienced?
When the Fear Exists Before the Event
A 2021 study published in JAMA Network Open examined 2,263 adolescents from 10 high schools in Los Angeles. Researchers explored students’ concerns, worries, and stress about shootings or violence at their own school or at other schools. They then examined students’ mental health symptoms six months later.
A substantial number of students reported being very or extremely concerned about shootings or violence. Greater concern was associated with a higher likelihood of significant anxiety and panic symptoms six months later. The researchers did not find a statistically significant overall association between these concerns and depression.
These findings do not establish that worry triggered by school violence causes these symptoms, nor do they tell us that every student experiences the same effects. However, they remind us that children may be emotionally affected by school shootings even when they have not been directly involved in one. Hearing about these events, seeing them reported in the news, or knowing that something like this could happen at their own school may influence how children think and feel about their safety.
The study also raises questions that deserve further exploration. Were students responding to events in their own communities, incidents elsewhere, media coverage, conversations with others, or a combination of these experiences? Did some have direct connections to a shooting, while others were affected by hearing about these events or fearing that something similar might happen to them? And how might those differences shape a child’s emotional experience?
When the News Follows Children Into the Classroom
Children today can learn about events happening around the world through television, online news, social media, videos, group chats, and conversations with friends. They are not limited to hearing about an incident once and then moving on with their day. They may encounter repeated updates, images, commentary, and reactions long after an event has occurred. School shootings can become part of the news and conversations children encounter in their everyday lives, even when the incident happened in a community far from their own.
But what happens when the people in those stories feel familiar? The victims may be close to a child’s age. They may attend a similar school, share similar interests, or remind a child of their own friends and classmates. Suddenly, what happened somewhere else may not feel so far away. A child may begin to wonder what it would mean if the same thing happened at their school.
We can think about this through the way people respond when a threat feels close to home. During the COVID-19 pandemic, for example, older adults were widely identified as being at greater risk of severe illness and death. For someone who belonged to that age group, the pandemic may have felt especially personal. The threat was no longer just a story about what was happening to other people. It was something that could affect their own life. In a similar way, when children repeatedly hear about other children being harmed at school, they may begin to think differently about their own safety. The circumstances are different, but both examples raise a question about how the perceived closeness of a threat can shape how people think and feel.
Research examining children’s reactions to news coverage of school shootings has found an association between greater exposure and parents’ reports of frightened reactions and stronger perceptions that the world is dangerous. Another study examining adolescents’ exposure to news coverage of the Uvalde school shooting found associations between general news consumption and depression symptoms, as well as between persistent coverage of Uvalde and post-traumatic stress symptoms.
These findings do not prove that news exposure alone causes these responses, and they do not mean that every child who encounters upsetting news will experience lasting emotional harm. They do, however, suggest that children’s reactions to these events deserve attention. What children see and hear may matter, particularly when the people in the stories remind them of themselves or the people they care about.
But what does a child actually do with this information?
As adults, we may understand that an event happened at another school, in another city, involving people we have never met. We may try to put the event into perspective and remind ourselves that it is not happening in our own community. But can we expect children to process frightening information in the same way? How does a child make sense of the possibility that something terrible could happen in a place they attend almost every day?
Children are still developing their understanding of the world, their ability to manage difficult emotions, and their language for explaining what they feel. Sometimes, we ask children how their day went and struggle to get more than a few words out of them. Yet we may expect them to explain complicated feelings about safety, violence, and the possibility of something happening to them. A child may not have the words to explain a fear, may not know how to ask for reassurance, or may not even fully understand why a news story has stayed on their mind.
And this concern extends beyond children.
Teachers, administrators, and other school staff are also expected to walk into these buildings, carry out their responsibilities, and help create an environment where children can learn and grow. They may be aware of the same events that children are watching and hearing about. They, too, may have questions about their safety and the safety of the students in their care.
How do educators continue to build trust with students while remaining attentive to safety? How do schools recognize genuine warning signs without encouraging suspicion toward every child? How do teachers maintain an environment that supports curiosity, connection, and learning while also preparing for the possibility of violence?
These questions matter because a school is more than a building where children receive an education. It is a place where relationships develop, confidence grows, and children learn how to interact with the world around them. The threat of violence raises questions not only about physical safety, but also about how children and adults experience that environment.
And then there is the violence itself. What leads a child to harm another person in a place where they are supposed to be learning? What circumstances, experiences, and influences might contribute to such an act? These questions become especially difficult when we consider incidents involving very young children, such as the shooting of first-grade teacher Abby Zwerner by her six-year-old student at Richneck Elementary School in 2023. The incident forces us to confront questions about the safety of classrooms, the circumstances surrounding children’s behavior, and the responsibility adults and institutions have to protect everyone in a school community.
We cannot assume that media coverage explains why a child commits an act of violence, just as we cannot assume that every child who watches frightening news will become fearful or distressed. But we can ask what repeated exposure to violence means for the children who witness these stories from a distance, the educators who must continue teaching, and the school communities trying to maintain a sense of safety.
How do we get to a place where the possibility of violence becomes part of the conversation surrounding a child’s school day? And what happens when the news no longer feels like a story about something that happened somewhere else, but something a child begins to imagine happening to them?
When Feeling Unsafe Changes Everyday Life
We’ve come a long way from the 1990s, or at least the way we think about the school environment has changed. When I think about children going to school today, I find myself wondering what it must be like to enter a place where you’re expected to learn, make friends, explore your interests, and grow, while also knowing that violence could occur there.
How do you keep your focus when the place you’re expected to learn may also be a place you worry about being harmed? And how does an educator maintain a passion for teaching when preparing for the possibility of violence has become part of the conversation surrounding the profession?
These questions matter because concerns about school violence can extend beyond what children think or feel when they hear about a shooting. They may also affect how students experience school and whether they feel safe enough to attend.
Research published in the American Journal of Public Health examined students’ experiences following school shootings and found an association between exposure to shootings at high schools and increased odds of avoiding school because they felt unsafe. The findings remind us that the impact of school violence may extend beyond the immediate event and affect how some students approach their everyday school routine.
But what does it mean when a child begins missing school because they do not feel safe? What happens to their learning, their relationships with classmates, and their sense of belonging? And what happens when the place they are expected to attend every day becomes a place they would rather avoid?
The effects can reach beyond attendance, too. Research examining school shootings in Texas found associations with increased absenteeism and grade repetition, as well as reductions in high school graduation and college enrollment and completion. The study also identified changes in teacher and support-staff retention following shootings at affected schools. These findings do not mean that every student or educator experiences the same consequences, but they raise important questions about the longer-term effects violence can have on a school community.
And I think we also need to consider the educators who enter these environments every day.
I have a friend who is pursuing her master’s degree and preparing for a career in education. She shared with me how completing a school-shooter training brought a different kind of weight to her dream of becoming a teacher. She had reached a point in her preparation where she was being taught how to respond to the possibility of an armed attacker in an elementary school. It made her confront the reality that, in addition to teaching and caring for children, she might one day have to prepare to protect them from that kind of violence.
Her experience stayed with me. Here is someone working toward a career that is supposed to be about helping children learn and grow, yet part of that preparation requires her to imagine a situation in which she may have to protect their lives. What does it feel like to have that responsibility become part of the career you’re preparing to enter? How do you hold on to the excitement of becoming a teacher while also having to prepare for something so frightening?
And there is another part of this that I find especially difficult to ignore. Think about the responsibilities of an elementary school teacher. Their days are supposed to be filled with helping children learn to read, work through math problems, build friendships, resolve disagreements, and discover the world around them. Yet, in today’s school environment, we also have to consider the possibility that a teacher may worry about whether a student has brought a weapon into the classroom.
Think about the contrast. An educator may be helping a child learn to write their name, encouraging them to share with their classmates, or reminding them to put their belongings away, while also being responsible for maintaining a safe environment for everyone in that room. What does it mean when the ordinary responsibilities of teaching exist alongside the possibility of having to respond to a weapon in a child’s backpack?
I think that contrast deserves our attention. Not because we should look at every child with suspicion, but because we have to acknowledge the weight of the responsibility placed on the adults who care for them. How does a teacher maintain a classroom built on trust, curiosity, and connection while also preparing for a possibility that should never have to enter a child’s school day?
Her experience is one person’s account, and it cannot tell us how all future educators feel. But it raises a question worth considering: What happens when the possibility of violence becomes part of how someone imagines their future in education?
Research on violence against educators has also documented concerns that extend beyond school shootings, including threats, physical aggression, workplace stress, and thoughts about leaving the profession. A national survey of teachers conducted after the Parkland shooting found that some educators had considered leaving teaching because of safety concerns. Other research has explored how violence directed at teachers can contribute to thoughts of transferring schools, retiring, or leaving the profession.
These findings raise questions about what it takes for educators to continue showing up, connecting with students, and creating environments where children feel encouraged to learn. How do teachers maintain their focus when they have concerns about their own safety? How do they balance the responsibility to protect students with the responsibility to teach them? And how do schools support the people who are expected to care for children while managing their own concerns about violence?
There is also the question of what schools can realistically do. Safety procedures and emergency training may help staff prepare for dangerous situations, but preparation does not mean that every risk can be eliminated. Schools must also consider how to maintain relationships and trust, recognize genuine warning signs, and respond to concerns without creating an atmosphere in which every student is viewed with suspicion.
When a shooting occurs, we often find ourselves asking whether there were warning signs beforehand. Could someone have recognized something that might have prevented the violence? What did the people around the student know, and what support was available? These are important questions to investigate after an incident, but we also have to be careful not to assume that every act of violence can be predicted or prevented by recognizing a particular appearance, personality, or social pattern.
The challenge is to create environments where concerns can be taken seriously, students can ask for help, and educators have the support and resources they need to respond appropriately. Protecting a school community requires more than preparing for the worst possible moment. It also means paying attention to the everyday conditions in which children learn, relationships develop, and educators do their work.
And this brings me back to a question I cannot ignore: How do we preserve the joy of learning and the passion for teaching when the possibility of violence has become part of the school experience?
What happens to a child’s excitement about going to school when fear begins to compete with curiosity? What happens to an educator’s dream when the responsibility of teaching is accompanied by the possibility of having to protect a classroom from an armed attacker? And if students and educators are having to adjust the way they think about safety, attendance, and their futures, what does that tell us about the school environment as a whole?
We cannot assume that every child is afraid, that every teacher wants to leave, or that every school community experiences violence in the same way. But we can ask whether the ongoing threat of school shootings is changing the way some children and educators experience a place that should support learning, development, and connection.
Can We Grieve Something We Have Not Lost?
This brings me back to the question I raised earlier: Can we grieve something we have not lost?
When we talk about grief, we often think about the death of someone we love. But grief can also arise in response to other significant losses. Sometimes, we grieve changes in our lives, the loss of a sense of security, or a future we thought we could count on. And sometimes, we find ourselves emotionally affected by losses that happen to other people, even when we did not know them personally.
Think about the COVID-19 pandemic. As the death toll climbed, many of us watched the news and tried to process what was happening around us. We heard about hospitals filling with sick patients, families losing loved ones, and healthcare workers caring for people in circumstances that were difficult to comprehend. We watched the numbers rise, and behind those numbers were people, families, and communities experiencing devastating losses.
Can we really say that people were unaffected simply because they did not personally know someone who died? What about the nurses and other healthcare workers who repeatedly witnessed suffering and death? What about the people who watched the news and struggled to comprehend the scale of what was happening? People did not have to experience the same loss to be affected by the suffering unfolding around them.
The COVID-19 pandemic is not the same as school shootings, and the experiences should not be treated as interchangeable. However, it raises a question worth considering: How do we respond emotionally when we repeatedly encounter the loss of human life, particularly when the people affected remind us of ourselves, our families, or the people we love?
Now think about a child hearing that another student has been killed in a school shooting. That child may never have met the student who died. They may live in a different state, attend a different school, and have no direct connection to the family. But the child who died was also a student. They went to class, sat at a desk, interacted with classmates, and were part of a school community. They may have been laughing with friends, thinking about their next class, or looking forward to going home.
And then their life ended in a place where they were supposed to be safe.
What might another child think when they hear that story? What happens when the person who died looks like someone they sit beside in class, is the same age as their sibling, or shares the same everyday experiences they do? Does the loss begin to feel closer because the child can imagine themselves in that situation?
For a child who has never experienced a school shooting firsthand, hearing about one may still raise frightening questions about their own safety. The loss of another student’s life may challenge their belief that school is a place where they can learn and grow without having to consider the possibility of being killed. And when similar stories continue to appear in the news, that sense of uncertainty may become harder to ignore.
This is where I think we need to take a closer look at grief, while also being careful about the language we use.
Anticipatory grief is generally understood as grief that occurs in anticipation of a death or other significant loss that is expected or feared. It is often discussed in the context of serious illness and the possibility of losing someone before that loss actually occurs. But could some of the ideas associated with anticipatory grief help us explore what happens when children fear a possible loss of their own safety or life?
I want to be careful here. Fear of a school shooting does not automatically mean a child is experiencing anticipatory grief. Anxiety, fear, traumatic stress, and grief are related in some circumstances, but they are not interchangeable. And we cannot conclude from the studies discussed earlier that the children who reported concerns about school violence were grieving.
What we can say is that research has found an association between concerns about school violence and later anxiety and panic symptoms among adolescents. Other research has linked news exposure surrounding school shootings with frightened reactions among children and associations between persistent coverage and mental health symptoms among adolescents. These findings do not establish that children are experiencing grief, but they do give us reason to keep asking questions about the emotional effects of these experiences.
In the study involving adolescents from 10 high schools in Los Angeles, researchers found that greater concern about school violence or shootings was associated with a higher likelihood of significant anxiety and panic symptoms six months later. These students did not all need to have experienced a shooting at their own school for their concerns to matter. Their responses remind us that the perceived possibility of violence can be emotionally significant, even when we cannot assume that every student has the same experiences or reactions.
So, what are we seeing when children hear about these shootings and begin to imagine that something similar could happen to them? Are they experiencing fear about a possible future loss? Are they grieving a sense of safety they once took for granted? Could some children experience grief-related responses alongside anxiety or other emotional reactions? And how would we recognize those experiences if we never created space for children to talk about them?
I do not believe we can answer these questions by simply assigning a label to what children feel. We need to listen to them, understand their experiences, and allow research to help us distinguish between the different ways they may be affected.
But I do believe the questions deserve our attention. When children repeatedly hear about the deaths of people their own age, in places that resemble the environments they enter every day, we should not assume that those stories leave them untouched.
Perhaps we need to ask not only what children fear losing, but what happens to their sense of safety when they begin to believe that something they once took for granted may not be guaranteed.
Can we grieve something we have not lost? Perhaps the more important question is whether we are willing to listen when children try to tell us what they are afraid of losing.
What Are We Asking Children to Carry?
There is another question I cannot ignore: How does repeated exposure to school shootings affect the way children view the people around them?
When children hear about school shootings, do some begin to wonder whether someone in their own classroom could hurt them? Do they become more suspicious of classmates they perceive as different, withdrawn, angry, or difficult to understand? How do media narratives and conversations among peers shape those fears? And when children are exposed to these stories, are we giving them enough space to process what they are seeing, ask questions, and understand what it means?
These questions need careful consideration. A person’s appearance, personality, social relationships, or tendency to spend time alone cannot reliably identify someone who will commit a school shooting. We should not encourage children to label classmates as potential threats based on stereotypes. At the same time, we should not dismiss children’s worries simply because those worries may be difficult for adults to hear.
Children are trying to understand the world around them, often with less information, experience, and control than the adults in their lives. They may hear about a shooting, watch the coverage, listen to conversations among classmates, and begin wondering whether something similar could happen to them. They may have questions they do not know how to ask or fears they do not know how to explain.
And what happens when those questions remain unanswered?
I think about the messages children have received over the years when it comes to dealing with difficult situations at school. When I attended school in the 1990s, one of the concerns we often heard about was bullying. Children were told to stand up for themselves, stick up for themselves, and not let someone else intimidate them. We have seen versions of this play out in movies, too, where a child is pushed toward a bully and encouraged to fight back or defend themselves.
Those messages were not always the right response to bullying, but they reflected an idea many of us grew up hearing: If someone mistreats you, you have to find a way to stand up for yourself.
But what happens when the fear is no longer about a bully pushing you around? What happens when the concern involves a gun?
How do we prepare children for a situation in which standing up for themselves may not be safe? How do we help them understand the difference between being aware of their surroundings and feeling as though they must constantly be on guard?
These are difficult questions because children do not have the same control over their environment that adults do. They are expected to show up at school, follow the schedule, listen to their teachers, complete their work, and continue developing socially and academically. Yet, some are also being taught what to do if someone brings a weapon into their school.
This brings me back to my friend, who is pursuing her master’s degree to become a teacher, and the school-shooter training she described earlier. Her experience made me think about the children who participate in these drills, too.
Are students receiving training for these situations? If they are, how do they understand what they are being asked to do? Do they view these drills as another routine part of school, similar to hurricane or other emergency-preparedness drills? Or do the drills raise questions and fears they carry with them after the exercise ends?
We know that schools use different safety procedures and emergency drills, but we should not assume that every school follows the same practices or that every child experiences these drills in the same way. What I want to understand is what these experiences mean to the children who participate in them.
Imagine being told to go to class, do your best, make friends, and focus on learning, while also being taught what to do if you hear gunfire in the building. How does a child reconcile those two messages? How do we encourage children to feel comfortable enough to learn and build relationships when they are also being prepared for the possibility that someone in their school could try to hurt them?
And what happens when the person they are being asked to protect themselves from is another child?
I find that question particularly difficult because school is one of the places where children learn how to relate to one another. They learn to share space, resolve disagreements, navigate differences, and build friendships. They are still developing emotionally and socially, learning how to understand their own feelings and the behavior of others.
When a shooting occurs, people naturally look for explanations. We ask whether there were warning signs, whether someone noticed concerning behavior, and whether anything could have been done to prevent the event. Those questions matter, but the adults responsible for children do not always have all the information, and not every act of violence can be predicted in advance.
If adults cannot always anticipate what will happen, how much responsibility are we placing on children when we ask them to anticipate danger, interpret the behavior of others, and remember how to respond in a life-threatening situation?
We cannot expect children to identify future perpetrators by judging who seems different, withdrawn, angry, or difficult to understand. Nor should we make them feel responsible for preventing violence that adults and institutions themselves may not be able to predict. We can teach age-appropriate safety skills and encourage children to tell a trusted adult when something genuinely concerns them without placing the burden of threat detection on their shoulders.
And this conversation cannot leave educators out.
Teachers and school staff are not simply the adults standing at the front of the room, reassuring children that everything will be okay. They are people who may have their own concerns about safety, their own emotional responses to school shootings, and their own responsibilities outside the classroom. They may be expected to help children manage fear while also managing their own.
What does it mean for someone entering the teaching profession to prepare for the possibility of protecting children from harm? How safe do educators feel in the environments where they work? What support do they receive when they have concerns? And how much confidence can they place in the safety procedures they are taught, particularly when no training can guarantee how an emergency will unfold?
School leadership also has a role to play in implementing safety policies, communicating with staff and families, and supporting students after frightening events. Having a procedure on paper is not the same as knowing how people experience it in practice. We need to consider not only whether safety measures exist, but whether students and staff understand them, have opportunities to ask questions, and receive support for the emotional effects these procedures may bring.
Perhaps the larger question is not simply whether children are afraid. It is what happens when fear becomes part of an environment they are required to enter every day, and whether the adults around them recognize the emotional weight they may be carrying.
What are we asking children to carry when we tell them school is a place to learn, grow, and make friends while also preparing them for the possibility that they may need to hide from someone who wants to hurt them?
Making Room for the Conversation
I think it is important to understand that children view the world through a different lens. It is a lens we have all looked through at one point in our lives, but as adults, we can sometimes forget what it was like to experience the world as a child.
As I continue my journey toward becoming a social worker, one of the first courses I took was Human Behavior in the Social Environment. One of the important concepts we explored was understanding a person within the context of their environment. We cannot fully understand someone’s experiences without considering the environments in which they live, learn, work, and develop. I believe this perspective is especially important when we talk about children and the school environments they are expected to navigate.
For many children, school is a significant part of their lives. It is where they learn, build friendships, develop social skills, discover their interests, and begin to understand the world around them. Although alternatives such as homeschooling and private education exist, school remains a central part of childhood for many families. The experiences children have in these environments can influence more than their education. They may also shape their sense of belonging, relationships, and understanding of safety.
We have developed safety procedures, emergency drills, and programs intended to prepare students and school personnel for the possibility of violence. News reports and social media also keep these events in public view. But I find myself wondering whether we are giving enough attention to the emotional experiences of the children who are expected to live, learn, and grow in these environments.
Preparing children for an emergency is not the same as understanding how they feel about the possibility of one. Conducting a drill does not automatically tell us whether a child feels safe, what they understand about the exercise, or whether the experience leaves them with questions or fears they do not know how to express. We need to make room for those conversations, listen to what children tell us, and continue examining how they are experiencing their school environments over time.
I also believe we must remember that educators are part of this conversation. Teachers and school staff enter their workplaces with responsibilities to educate, guide, and support children. They, too, deserve to feel safe and supported. Understanding the emotional impact of school violence means considering the experiences of everyone who learns and works in these environments, not placing the responsibility for safety on children or educators alone.
Why does this matter? Because the future of our children matters. If concerns about violence begin to influence how children experience school, we need to understand what that means for their emotional well-being, development, relationships, and education. We also need to be willing to examine whether the measures we have in place are meeting both their physical and emotional needs. These questions require ongoing attention, even when the answers are difficult to measure or may differ from one child to another.
Listening to children does not mean assuming that every child is afraid or that every child will respond to these experiences in the same way. It means creating opportunities for them to express what they are feeling without dismissing their concerns. It also means being willing to act on what we learn. If children tell us that they do not feel safe, we should not simply reassure them that everything will be fine. We should take their concerns seriously, seek to understand what is contributing to those feelings, and consider what changes or support may be needed.
As we continue to examine school shootings, media exposure, and the emotional experiences of children and educators, I believe we must also remain open to questions we do not yet have clear answers to. How do these experiences shape a child’s sense of safety over time? What kinds of support help children process their fears? And is there a grief-related component to some of these experiences that deserves further investigation? We should not assume the answers, but we should be willing to ask the questions.
Our children’s voices matter. Their experiences matter. And if the environments in which they are expected to learn and grow no longer feel safe to them, we have a responsibility to understand why and consider what must change.
And perhaps that is where this conversation must begin: not with assumptions about what children are feeling, but with a willingness to listen, to understand, and to take their experiences seriously.
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